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BOOKING AND CANCELLATION POLICY

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Booking: 

First session is booked over WhatsApp and subsequent ones at the end of every session. For any issues, I'm always available on email or WhatsApp.

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Cancellation of appointment:

I would need a minimum 12 hours' notice for cancellation or rescheduling, in order for me to utilize that time constructively. Cancellations outside that window would incur a 15% charge we will end the session on time so as to not inconvenience the next client.

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Payments:

Payment to be done before the session through UPI transfer

I also provide a sliding scale option for clients who are unable to pay the regular charges. There are limited slots and session numbers offered in the lower-cost fee category.

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Contacting me:

I will not be available throughout the day for any queries. You can leave a message for me on WhatsApp or email, and I will get back whenever time permits. I will try my best to reply by end of day except on Sundays or holidays. 

The required ethical relationship that a therapist can have with his/her client is strictly professional. Any other relationship, such as a business or personal relationship may prevent or undermine the effectiveness of the treatment itself. Hence, I do not connect with clients on any social media platforms other than my official Instagram page or WhatsApp number (8861609771), nor am I obligated to answer any personal questions that may take the focus away from the client's concerns.

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IN CASE OF EMERGENCIES:

Please know that I may not be immediately available during emergencies. If you're experiencing intense emotional distress or feel unsafe, I encourage you to reach out to your emergency contact person/s for immediate support until we are able to connect for a session.

If the situation feels critical or involves risk to your safety or someone else’s, please seek help right away. Below are some helpful emergency resources in Bangalore and India:

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24/7 Helplines:

  • iCall (TISS) – +91 9152987821
    (Free, confidential mental health support, Mon–Sat, 10 AM to 8 PM)

  • AASRA (Pan-India Suicide Prevention Helpline) – +91 9820466726
    (Available 24/7)

  • Vandrevala Foundation Helpline – 1860 266 2345 or 9999 666 555
    (Available 24/7, includes chat and WhatsApp support)

  • NIMHANS Helpline (Bangalore)—080-46110007
    (Emotional distress helpline by NIMHANS, 24/7)

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In-Person Support:

  • Visit the Emergency Room at NIMHANS, Bangalore (open 24/7 for psychiatric emergencies)

  • Or reach out to a nearby hospital or crisis intervention center for immediate assistance.

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